CANCELLATION POLICY
TERMS & CONDITIONS, CANCELLATION,
& RESCHEDULING POLICIES
Upon receiving payment, program booking is processed. A booking system email will be sent including information such as paid amount, arrival time, recommended accommodations, etc.
All classes begin promptly at the scheduled time. Failure to arrive on time may result in being considered a “no show” and will forfeit your participation. If forfeiture occurs, the participant will be unable to reschedule or receive DirtFish account credit.
Cancellation and/or rescheduling your program must be given in writing via email to info@dirtfish.com.
All notices for cancellation and/or reschedule received 60 days or less prior to your scheduled rally experience are subject to a rescheduling fee per reservation:
DIRTFISH DOES NOT OFFER MONETARY REFUNDS. All credited funds will be placed onto your DirtFish account as “account credit” and can be applied towards future classes or merchandise.
Standard Customer Driving Programs
60 to 45 days: 10% of program retail cost per driver
45 to 15 days: 20% of program retail cost per driver
15 days to 48 hours: 30% of program retail cost per driver
Custom, Corporate and Group Programs/Events
60 to 45 days: 10% of program retail cost per driver
45 to 15 days: 30% of program retail cost per driver
15 days to 48 hours: 60% of program retail cost per driver
If the confirmed and paid for number of seats/drivers decreases within 48 hours of the event, DirtFish does not offer refunds or credit of any kind. Driver switching to fill a seat/seats is allowed.
In the rare case of an under-booked class or scheduling issue due to weather, DirtFish Rally School reserves the right to reschedule participants to a new, mutually acceptable date and time. If a new date and time is not agreed upon DirtFish will place credit onto customers’ DirtFish account for later booking.
DirtFish follows current CDC guidelines. In the case of a positive Covid test, please do not attend your DirtFish program. Call us to discuss the situation; cancellation fees may apply, but exceptions may be made. Should you feel sick but are testing negative for Covid, we ask that you wear a mask to class. Thank you for keeping our staff and students safe!
DirtFish does periodically offer sales and/or discounts. To receive the offered promotional value, purchase must occur during the promotional period.
DIRTFISH DOES NOT OFFER RETROACTIVE DISCOUNTS.
ONLY ONE DISCOUNT ALLOWED PER PURCHASE, BOOKING, RESCHEDULE.
DIRTFISH DOES NOT ALLOW DISCOUNT “DOUBLE DIPPING” OR USING MULTIPLE DISCOUNTS.
DirtFish does not allow cancellation and rescheduling of the same or new program to receive discounts.
DirtFish reserves the right to remove a previously received discount when rescheduling to a new program or date/dates.
If a gift certificate is purchased with a discount or promotion, the discounted value expires one year after purchase. The cash value of a gift certificate never expires.
Driving Program Gift Certificates cover the balance of the program and car type at the time of purchase. If program pricing is increased, there may be a balance owed.
Students must be at least 16 years old or have a valid license. For any students under the age of 18, we require a minor waiver be signed on site by the parent or guardian of the student before being allowed to take part in the program.
Half Day Program
Looking for an intro to rally program? The Half Day Program is a great fit. Students run three courses and receive a thrill ride from their instructor at the end of their program. Half Day Programs run Saturdays and Sundays.
One Day Program
Our most popular program! Students run five different courses which get more advanced as the day progesses. One Day Programs run Saturdays and Sundays, book now!
Three Day Program
Three days and over ten courses on some of our fastest roads! Our second most popular program. Once completed, students are eligible to come back for our Three Day Advanced Program.
Private Programs
Interested in a custom scheduled, custom curriculum, one on one rally program? Our Private Program may be a good fit.